Warranty: At Wakeup, we are committed to providing you with a professional and worry-free shopping experience on our website. Our return and warranty policy has been carefully crafted to ensure a seamless process. Hardwood beds have 3 year limited warranty. Claim Process: If any product develops a defect covered under warranty, we will promptly repair or replace it at no additional cost to you. To initiate a claim, kindly provide our customer care team with clear images or videos of the unboxing, damaged, or defective products, along with your order number.